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NorthLink Ferries Route Map

Great to have been part of the winning Serco Northlink bid team

On Friday 19th September 2019, Transport Scotland announced that Serco were the preferred bidder for the £450 million NorthLink ferries contract (Aberdeen – Shetland/Orkney) for the next 8 years. It was great that Surbon Consulting supported the Serco bid team to this win! In the new contract, customers can expect...
50 tips to improve your next transport bid

50 tips for your next transport bid

I am very happy to announce that my new ebook "50 tips to improve your next transport bid" will be available to buy on my website by 20th July. 2019. The ebook will initially available in pdf version, I'll be adding an ePub version over the coming weeks for you...
Rachel Hughes at UITP

UITP 2019 – 3 highlights

UITP 2019 in Stockholm was a fantastic conference, not only due to the 18 hour long days, non stop sun and lovely city but the quality and quantity of presentations were thoroughly enjoyable! Art in public transport was an interesting topic with plenty of art on display, including on the...
Trainy McTrainface and its interior. Breitling watches demonstrate the commitmment ot punctuality.

Travelling on Trainy McTrainface

It’s been great to attend UITP 2019 in Stockholm. I took the opportunity to attend one of the technical visits namely on MTR Express named Trainy McTrainface,and hear from the CEO Mats Jansen about the challenges and opportunities of the open access market rail market in Sweden. MTR Express run...
Caledonian Sleeper Summary

New Caledonian Sleeper Trains

It was fantastic to attend the launch of the new Caledonian Sleeper trains on 29th April at Glasgow Central station. The launch event featured presentations from: Ryan Flaherty, MD of Caledonian Sleeper, Rupert Soames MD of Serco Group and regular traveller on the Sleeper, Michael Mathieson, MSP Cabinet Secretary for...
Arnold Clark

Hiring a car at Arnold Clark – A great customer experience!

I recently experienced excellent customer experience at Arnold Clark on a recent trip to the UK. I was very impressed (which I admit is not easy!), Here is how it was done: Waiting - Offered free tea and coffee, charge points. kid's play area, lots of magazines for the older...
electric public transport scooter

French impose a 135 euro fine on electric scooters

"Ahead of national legislation on electric scooters expected this year, the French capital’s council voted to impose a 135 euro ($155) fine for riding on the sidewalk and a 35 euro fine for blocking the sidewalk with parked scooters, the city said on its website. The city will also remove...
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Five Highlights from World Future Energy Summit in UAE

My 5 highlights from World Future Energy Summit held in Abu Dhabi last week #WFES2019Recap#sustainability#electriccars#scooters#publictransport