Provided training on contract management and land use to Transport General Authority in Riyadh on behalf of UITP covering; contract management, revenue management and land use management.
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Post COVID-19 Air Travel – Customer Experience Challenges
I recently took a long-haul flight from Dubai to the UK in early June. Post...
Careem ebikes in Dubai – the easy way to cycle
I have very much missed cycling during lockdown, so I was extremely happy to see...
Au revoir Virgin Trains
From June to December 2019, Surbon Consulting supported the demobilisation team of Virgin Trains as...
Customer Experience & Commercial Lead, Stagecoach’s bid for Dubai Bus
Lead on customer experience, sustainability and contract compliance reporting to Stagecoach’s Business Development DirectorEngaged with...
Presenting at UITP Public Transport Fundamentals Course, Feb 2023
As a member of UITP for over 8 years, it's great to be able to...
UITP Conference, Barcelona June 2023
I had a fantastic time at UITP 2023 conference, after a 4 year hiatus due...
Jedi Polar Bear – A cold water swimming challenge
As an incentive to keep swimming over the winter I recently signed up the complete...